Last updated: Aug 2023
Thank you for choosing GummyUp+! We’re excited to have you as a valued customer. Please take a moment to review our shipping policy.
Order Processing:
- Orders are typically processed within [processing time] after payment confirmation.
- Please ensure that your shipping address is accurate and complete to avoid any delays.
Shipping Methods:
We offer a range of shipping options to suit your needs:
- Standard Shipping: Estimated delivery within [estimated time frame].
- Express Shipping: Expedited delivery within [estimated time frame].
Please note that delivery times may vary based on your location and current circumstances.
Shipping Costs:
Shipping costs are calculated based on the shipping method you select and your shipping destination. The total shipping cost will be displayed at checkout before you complete your purchase.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.
International Shipping:
We are pleased to offer international shipping to [list of countries]. Please be aware that international shipments may be subject to customs duties, taxes, or fees imposed by your country’s customs regulations. These charges are the responsibility of the recipient.
Delivery Delays:
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, holidays, or customs delays may impact delivery times. We appreciate your understanding in such situations.
Lost or Damaged Items:
In the rare event that your order is lost or arrives damaged, please contact us within [number of days] of receiving your order. We will work to resolve the issue promptly.
Returns and Refunds:
For information about returns and refunds, please refer to our Returns Policy.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at shop@za-canna.co.uk. We’re here to assist you.